Question 1

How do I hang my Plexiglass artwork?

Accepted Answer

The four included aluminum spacers are the best way to mount your Plexiglass artwork. For a more minimal look, you can also use just two, placed at the top and bottom center. Screws and wall plugs are included for easy installation.

Question 2

How long does the delivery take?

Accepted Answer

The delivery time varies depending on the destination and shipping method. Each picture is individually crafted and shipped within 5-7 days. After that, the delivery time within Germany is between 2 and 5 working days. International deliveries may take longer depending on the country and customs clearance. Once you have placed your order, you will receive a confirmation email with an estimated delivery time and a tracking link to track the progress of your delivery.

Question 3

How are the artworks packaged?

Accepted Answer

We take great care in packaging our artworks to ensure they arrive safely to you. Each piece is securely wrapped and protected with appropriate packaging materials to prevent damage during transit.

Question 4

Can I return or exchange an artwork if I’m not satisfied?

Accepted Answer

Yes, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your artwork, please contact us within 14 days of receiving your order to arrange a return or exchange. Please note that certain conditions may apply, so be sure to review our return policy for more details.

Question 5

Do you offer international shipping?

Accepted Answer

Yes, we ship artworks internationally to many countries. However, please be aware that international shipping may incur additional fees and longer delivery times due to customs procedures.

Question 6

Do you offer gift wrapping or personalized messages?

Accepted Answer

While we don't offer gift wrapping services, you can include a personalized message with your order during checkout. Simply add your message in the designated field, and we'll include it with your package.

INTERNATIONAL SHIPPING IS AVAILABLE AT CHECKOUT

FAQ